Department of Library Services
+27 12 420 2235/6

Lost, Stolen or Damaged Items

In case of lost library material:
Immediately report it to the lending section of your home library.

Replacement options:

  • 1. Pay the full price of the book and an admin fee
  • 2. Replace the book with the exact copy and pay an admin fee.

Damaged books: A fee is agreed upon after assessing of the damage. Eg. underlining, scribling, writing, fluid spills, torn etc.
Your academic record might be blocked until the problem is solved.

Banking Details:
Bank: ABSA
Account holder: Univ of Pretoria (Public entity)
Cheque account: 214 000 0038
Branch code: 632 005
Reference code for lost, stolen or damaged books: K07404 / Plus user card number.

Send proof of payment to:
Fax: 086 634 0820 or e-mail to with your student number.