Biblioteek

Nuus

 

Library

News

 

 

Departement Biblioteekdienste

Universiteit van Pretoria

 
Department of Library Services

University of Pretoria

 

 

       Lente/Somer Uitgawe 2013 • Spring/Summer Edition 2013   

 

Lente /Spring

 

 

2013

 

 

 

In this issue: / In hierdie uitgawe:

___________________________________________

UPLS Calendar / Kalender
 

Birthdays/Verjaarsdae

Oktober/October

November

Desember/December

 

 

Staff news / Personeelnuus

Congratulation / Gelukwensing

Farewell / Totsiens

Condolences / Innige simpatie

Welcoming / Verwelkoming

 

Did you know? / Het jy geweet?
 
 
Brief van die Redaksie / Letter from the Editors
Library staff developed BlackBerry 10 APP's
Tips of the Trade
SARIMA Workshop on Research Management for Research Librarians
The Department of Library Services pays tribute to Mr Nelson Mandela
Mandela Day Celebrations at Mamelodi Campus

VISIT FROM ADAMS AND ADAMS ATTORNEYS

North West University Library visits our Research Commons

2nd Postgraduate Forum: another flagship event!
The Merensky library celebrates the activation of its WiFi points!
LibQUAL 2013 - measuring overall client satisfaction in August

Seminar:  Information & Library Africa 2013

Heritage Day was celebrated in style at the Merensky 2 library this year
The Library goes BIG for Casual Day!
Spring Day 2013
Exhibition from Special Collections
New e-books
Special Collections book of the month

 

UPLS

Kalender / Calendar

Oktober/October - Desember/December

 

Oktober/October

 

is

 

Service Delivery / Transport / Marine / Astronomy / International Breast Cancer / Social Development / Mental Health

 

 Month

 

1 Skole heropen vir 4de kwartaal / School opens for 4th Quarter
  International Day for Older Persons
  World Habitat Day
  World Vegetarian Day
2 World Farm Animal Day
4 World Animal Day
  World Architecture Day
5 World Teacher's Day
7 UPLS Exco Meeting
  Search Meeting
7-13 Weedbuster Week
8-12 National Marine Week (SA)
9 World Post Day
9-15 National Nutrition Week (SA)
10 World Mental Health Day

11

UP Internationale Dag /

UP International Day

  World Sight Day
  World Egg Day
12 World Arthritis Day
12-20 World Bone and Joint Week
13 International Day of Disaster Reduction
  World Hospice Palliative Care Day
14 Support Service Management Workshop
14-20 National Marine Week
15 World Rural Women's Day
  Global Hand washing Day
  National Foetal Alcohol Syndrome Day
15-19 National Obesity Week
16 Bosses Day
  World Food Day (FAO)
17 International Day or the Eradication of Poverty
  World Spine Day
  World Trauma Day
20 World Osteoporosis Day
  National Down Syndrome Day
21 UPLS Exco Meeting
23 Faculty Managers Meeting
  National Iodine Deficiency Disorder Day
24 World Polio Day
  United Nations Day
24-30 Disarmament Week
28 UPLS Exco Meeting
29 World Stroke Day
30 e-Steering Committee Meeting
  African Food and Nutrition Security Day

 

November

 

is

 

Red Ribbon / Quality

 

 

Month

 

1 Search Meeting
  World Vegan Day
4 UPLS Exco Meeting
5 UPLS Staff Meeting / Personeel - vergadering
6 International Day for Preventing the Exploitation of Environment in War & Armed Conflict
7 UP Lesings sluit af vir kwartaal 4 & semester 2 / UP Lectures end for quarter 4 and semester 2
8 Malaria Day SADC
10 World Science Day for Peace and Development
11-30 Eksamens van 3de en 4de kwartaal en 2de semestermodules / Examinatins of 3rd and 4th quarter and 4th quarter and 2nd semester modules
11 UPLS Exco Meeting
12 World Pneumonia Day
14 World Diabetes Day
16 International Day for Tolerance
18 UPLS Exco Meeting
19 Documents Collections Sub-Committee Meeting
  World Toilet Day
20 e-Steering Committee Meeting
  Africa Industrialisation Day
  Universal Children's Day
21 World Fisheries Day
25 UPLS Exco Meeting
25/11-10/12 Days of Activism on No Violence Against Women
26 Birding Big Day
27 Library Management Forum Meeting
  Library Advisory Committee Meeting
29 UPLS Year End Function
30 Lectures end for quarter 2 & semester 1 / Lesings sluit af vir kwartaal 2 en semester 1

 

Desember / December

 

is

 

Prevention of Injuries

 

 Month

 

1 World AIDS Day
2 UPLS Exco Meeting
  International Day for the Abolition of Slavery
2-9 Hereksamens van 3de en 4de kwartaal en 2de semester modules / Supplementary examinations of 3rd and 4th quarter and 2nd semester modules
3 International Day of People with Disability
4 Skole sluit / Schools close
5 International Volunteer Day
9 Academic Year ends / Akademiese jaar sluit af
  International Anti-Corruption Day
10 International Human Rights Day
11 International Mountain Day
16 Versoeningsdag / Day of Reconciliation
18 International Migrants Day
20 Universiteit sluit om 10:00 tot en insluitend 3 Januarie 2014 / University closes at 10:00 until and including January 3rd, 2014
25 Kersdag/ Christmas Day
26 Welwillendheidsdag / Day of Goodwill
31 Oujaarsdag / Old Years Day

 

 

If you have any feedback, regarding this newsletter, article ideas or suggestions,

please contact the editorial staff:

 

 

Indien jy enige terugvoer, artikels,

voorstelle het vir of oor hierdie nuusbrief,

kontak asseblief die redaksie:

 

Carin Bezuidenthout

Articles/

Artikels

carin.bezuidenhout@up.ac.za

 

of / or

 

Diana Gerritsen

Design and Layout /

Ontwerp en Uitleg

diana.gerritsen@up.ac.za

 

 

 

 

Birthdays

 

May this birthday be the beginning of the best years of your life.

 

 

 

Verjaarsdae

 

Mag hierdie verjaardag die begin wees van die beste jare in jou lewe.

 

Oktober / October

1 Lita Ferguson
  Carike Schoeman
2 Brenda Nsanzya
3 Antoinette Lourens
4 Andries Kgwebane
  Martha de Waal
7 Estelle Grobler
10 Junior Baloyi
12 Elsabé Olivier
16 Niel de Kock
17 Ditebogo Mogakane
22 Anastasia Ntuli
26 Susan Marsh
27 Patson Nyalungu

November

1 Samuel Hobyane
2 Mart Muller
5 Kosie Schoeman
  Sophi Silinda
9 Sonja Delport
11 Jeffrey Mashapa
15 Carin Bezuidenhout
16 Marietjie Roux
  Ernest Sefolo
20 Diana Gerritsen
22 Annette Ingram
23 Hilda Kriel
25 Patrick Maibelo
26 Abram Maboya
29 David Maseko

Desember / December

2 Maritz Visser
10 Abram Mofokeng
13 Daan Lessing
15 Elsa Coertze
18 Heila Pienaar
  Fana Mgidi
  Sam Makgalemele
25 JM Lebelo
29 Christelle Steyn
  Asia Matlala
31 Julene Vermeulen
  Rachel Phahla

 

 

Staff news

Personeelnuus

Congratulations to ....... /

Baie geluk aan .......

 

Maria Lesele's (from Groenkloof Library) and her husband with the birth of their baby boy, Mphoentle.

 

Patson Nyalungu (from the Bindery) and his wife with the birth of their baby daughter.

 

Goodwill Morige and his wife with the birth of their baby boy.

 

Martha de Waal and Annette Ingram who were appointed on the Resource Description and Access (RDA)- South Africa Steering Committee for the term 2013 - 2016. Martha will be a member of the Communications Subcommittee and Annette of the Training subcommittee.

 

Leti Kleyn, who has joined the international NDLTD Board as a new Board member, representing South Africa. Networked Digital Library of Theses and Dissertations (NDLTD), is an international organization dedicated to promoting the adoption, creation, use, dissemination, and preservation of electronic theses and dissertations (ETDs).

 

 

We bid farewell

to the following staff members /

Ons sê totsiens

aan die volgende personeellede

 

Dimakatsu Malungane who resigned en August.

 

Refilwe Matatiele who resigned end September.

 

Our condolences to ........ /

Ons innige simpatie aan ........

 

Sonja Delport se moeder  oorlede is.

 

Phano Makhera's father passed away.

 

Thomas Mathoni's (level 5) brother passed away.

 

Anastasia Ntuli's (Level 1) mother-in-law passed away.

 

Adam Munonoka's brother passed away.

 

Gerda Beukes wie se moeder oorlede is.

 

Soekie Swanepoel wie se 2 swaers oorlede is.

 

Welcome to the following new staff members ........ /

Welkom aan die volgende nuwe personeel ........

 

Leti Kleyn is op 1 Augustus 2013 in die E-Dienste eenheid aangestel as Bestuurder: Open Scholarship.

Sy is 'n navorser, skrywer en werweringsredakteur in die boekbedryf. Sy voltooi in 2013 haar PhD (Uitgewerswese) met 'n studie oor kanoniseringspraktyke in die Afrikaanse letterkunde. Sy skryf gereeld oor interessante mense en ongelooflike gebeurtenisse vir koerante en tydskrifte. Haar eerste boek oor die Tankwa-Karoo verskyn binnekort.

 

Suzan Mabotsha Mamabolo, was born on 10 June 1981 in Gakama village at Ga-Gamamabolo, Limpopo. She is currently living in Danville, Pretoria West with her husband and two children.

 

She matriculated from Doasho Secondary School in 1999 and registered for her Library and Information Studies degree at the University of Limpopo. She completed her degree in 2004 and obtained her honours degree in 2005 also at the University of Limpopo.

 

Suzan started her first job at the Department of Science and Technology as Library Assistant in 2006 and moved to the Department of Agriculture as a Librarian in 2007. In 2008 she joined the Department of Housing as Librarian, before coming to the University of Pretoria Library Services.

 

 

 

 

 

 

 

Het jy geweet .......

   

 

  • a lobsters blood is colorless but when exposed to oxygen it turns blue

 

85% of plant life

is found in the ocean.

 

 

 

Did you know.......

 

 

 

 

Employees of the Vatican pay no income tax.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  • Coca-Cola originally contained cocaine
    • Coca-Cola originally contained cocaine
  • Coca-Cola originally contained cocain
  • when lightning strikes it can reach up to 30,000 degrees celsius (54,000 degrees fahrenheit)
  • acadamia nuts are toxic to dogs

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  • macadamia nuts are toxic to dogs\

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Brief van die Redaksie Letter from the Editors

 

Lente is hier! En net soos die studente, begin die Jakarandabome ook om hulle pers somersrokke te wys.

Ons nader die einde van 2013 – nog drie maande oor. Lees in hierdie uitgawe oor ons Lentedag vieringe, Loslitdag, Erfenisdag en veel meer.

 

Onthou asseblief om al julle nuus oor projekte, besoekers, suksesverhale, spesiale geleenthede, kursusse bygewoon, ens. vir ons te stuur, ons plaas dit graag in die Nuusbrief.

 

Carin Bezuidenhout

en

Diana Gerritsen

 

 

Spring is here! And just like the students the Jacaranda trees are starting to show off their lilac summer dresses. We’re in the last stretch towards the end of 2013 – three months to go. Read in this issue about our Spring Day celebrations, Heritage Day, Casual Day and much more.

 

Please remember to send us your news about projects, visitors, success stories, special events, courses attended etc., we would love to put your news in the Newsletter.

 

Carin Bezuidenhout

and

Diana Gerritsen  

 

Library staff developed BlackBerry 10 APP's

 

Several Library staff members together with other interested UP staff and students attended a part time Blackberry10 Apps Development Course.

 

This course was aimed at non-IT Professionals and was held at the UP Blackberry Apps Lab during April and May 2013.  During these sessions participants were trained to use the Blackberry Native SDK OS to develop mobile apps.

The Blackberry Apps Lab Manager, Leon van Dyk, was very much impressed with the Mobile Apps that were developed.

 

Library staff developed a total of 5 Apps, viz:

*       Library Buddy (Christelle Steyn, Lidia Swart and Janice de Wee)

*       Buntu (Johan Swart)

*       LibExplore (Isak van der Walt)

*       BumperBash (Carike Schoeman)

*       LoanRights (Anette Lessing)

 

 

Contributed by Anette Lessing and Lidia Swart

Tips of the Trade

 

The staff of the National Library of SA recently contacted the UPLS Circulation Unit for training, as they felt they were not utilising the Millennium Circulation module optimally. We organised an informal training session to establish their needs with the possibility of another formal session to follow, if the need should arise.

 

On the 8th of May, seven staff members from the National Library involved with Inter-Lending, Circulation, the Reference Section as well as their System Administrator visited the Merensky.  

 

By means of a question and answer session we established the needs of the visitors for immediate discussion.

 

Marietjie introduced the Millennium template for the registration of users and some background regarding its set-up. Mart assisted Marietjie with the introduction and explanation of Holds, Fines and Courtesy notices as well as other relevant topics.

Josephine represented the UPLS Inter-Lending section and explained the incorporation and use of Millennium, using it simultaneously with Sabinet. Sello showed our visitors how to register and open a record for a Library as a client on Millennium and pointed out how this type of record differs from the usual Millennium patron registration record.   

 

Quite a number of questions were asked and Tips of the Trade exchanged. It was agreed that a need existed for staff of different Institutions to share knowledge and experience with regards to clients and systems.   

Contributed by Marietjie vd Westhuizen, Josephine Modiba, Sello Kgwebane and Mart Muller

SARIMA Workshop on Research Management for Research Librarians

 

Academic libraries face increased challenges in serving the complex information needs of researchers. In order to address these challenges, the Southern African Research and Innovation Management Association (SARIMA) presented a training workshop on Research Management for Research Librarians, hosted by the University of Cape Town, at the College of Medicine of South Africa (CMSA) in Rondebosch, Cape Town, from 8 – 9 July 2013.

 

The following UPLS information specialists attended the workshop: Adrienne Warricker, Brenda Nsanzya, Elna Randall, Leonora Wydeman, Marguerite Nel, Marie Theron, Myleen Oosthuizen, Tertia Coetsee as well as Lindiwe Soyizwapi.

On the first day of the workshop, experienced and skilful experts in the field of research support introduced participants to the research management environment: Dr Therina Theron (Senior Director: Research and Innovation, Stellenbosch University) provided an overview of the basic principles of research management. Gwenda Thomas (Executive Director: Libraries, University of Cape Town) discussed the role of research librarians in advancing scholarship. The importance of collaboration between research managers and research librarians to support research was also demonstrated in a series of three case studies from the following institutions: University of Cape Town (Dr Dianne Bond); Stellenbosch University (Dr Reggie Raju and Lucia Schoombee) and University of the Witwatersrand (Maryna van den Heever).

 

Most of these presentations highlighted the importance of collaboration and partnerships between the library and other research support services at an institution, the important role (and challenges) of librarians in scholarly communication and the publication and sharing of research in the digital age, and the academic library as a place in knowledge creation and a commons in the academic community. Gwenda Thomas emphasized that in order to effectively support the information needs of researchers, academic librarians need to develop and expand their skills in data management and curation, website development and metadata creation. She also highlighted the advocacy role we have to play to ensure the existence of the academic library.

 

Prof Johann Mouton (Director: Centre for Research on Evaluation (CREST)) at Stellenbosch University, presented a very informative and interesting workshop on bibliometrics. After a brief introduction on the basics of bibliometrics and research evaluation in the South African Science and Technology system, he also explained how evaluative bibliometrics can be applied in the research environment.

 

The workshop was well organised and allowed enough opportunity for informal discussions, interaction and learning. All attendees agreed that they obtained valuable skills and built new networks in the field of research support during this well presented workshop.

 

 

Contributed by  Marguerite Nel

The Department of Library Services pays tribute to Mr Nelson Mandela

 

The Nelson Mandela Digital Archive Exhibition was presented in the Merensky 2 Library from Monday, 1 July until Wednesday, 31 July 2013. The exhibition included a series of posters and books, as well as screenings of videos on his life and times in the library’s auditorium. 

 

The posters about Nelson Mandela’s life touched on the following subjects: Early life (1918-1941), Prison years (1962-1990), Books for Mandela (1990-2010), Presidential years (1994-1999), Retirement (14 June 1999), Children and The legend.

 

Also on display were:

 

·       Letters written by Mr Nelson Mandela, during his prison years at Pollsmoor. During his time at Pollsmoor Mr Mandela requested the publication titled Geselekteerde Dokumente en Kommentare from Prof Hough of the Institute for Strategic Studies at the University of Pretoria in 1987. After receiving this publication he wrote a thank you note in Afrikaans. Both these letters were digitized by the Department of Library Services’ Digitization Office and were on display.

 

·       A specially bound, signed, and numbered copy of the first edition of Mandela’s autobiography, Long walk to freedom. The Special Collections Unit of the Department of Library Services has developed an extensive collection on Mandela over the past 20 years. Among the Mandela works, housed in the Africana collection, are biographies such as Mandela, the authorised portrait with a foreword by Kofi Annan and an introduction by Desmond Tutu, various editions of his autobiography Long walk to freedom, books focusing on his youth, on his years of imprisonment, and his years as the first democratically elected President of South Africa. The collection also includes humorous works such as The Mandela files by famous cartoonist Zapiro, and even a cookery book by Anna Trapido titled Hunger for freedom : the story of food in the life of Nelson Mandela. All these books can be consulted at Special Collection, Level 5, Merensky 2: www.library.up.ac.za/special/index.htm

 

 

Contributed by Esabé Olivier

Mandela Day Celebrations at Mamelodi Campus

 

Every year on the 18th of July, Nelson Mandela’s birthday is celebrated countrywide in a very special way. Nelson Mandela himself said that people should show UBUNTU by giving their time and effort freely in order to better the circumstances of those in need, without expecting anything in return. The United Nations recognises Mandela’s values and his dedication to the service of humanity, and officially declared 18 July as Nelson Mandela International Day in November 2009.

 

Consequently many people spend sixty-seven minutes on the 18th of July giving to the community - one minute for every year of Mandela’s public service.

As part of our community engagement, the Mamelodi Campus Library - partnering with Residence Affairs (Tuks Res) - dedicated the 18th of July 2013 to the community of Mamelodi. The project we chose was the renovation of the Jafta Mahlangu High School’s woodwork centre and library.

 

This was a big project, so we divided the work between Tuks Res and the Mamelodi Campus Library. The staff and students of Tuks Res were responsible for the renovation and painting of the woodwork centre while the Library staff had to renovate the school library.

 

This project was a blessing in disguise as we had the opportunity to engage with the community of Mamelodi.  By becoming involved in our renovations and assisting us, they realised the importance of the University in the community and the work that we are doing.

 

The Library

 

In 2010, when we first visited the library at Jafta Mahlangu High School, it was in a bad state. The books and shelves were not properly arranged and the learners could not use the library.  The library was mainly used as a store room for unused books and damaged furniture.  Our priority was to change it into a working library.  We had the support of the community as well as the learners’ parents, and fortunately carpenters from these groups assisted in repairing the shelves.  We arranged the books on the shelves in the proper order and removed the unused furniture.

 

 

The result of our hard work was a fully functional library and a joyful place for the learners.

 

 

Contributed by Tlou Jacob Mothutsi

VISIT FROM ADAMS AND ADAMS ATTORNEYS

 

The copyright office invited the leading law firm Adams and Adams to give a copyright lecture at the Department of Library Services. Partners and professional members of Adams & Adams were very positive about the invitation.  Professional staff members agreed to provide an introductory talk on copyright to be followed by more advance sessions.

 

On the 30th of August we were ready and very excited to welcome the Adams & Adams team on campus.  The session started after a very warm welcome by Lindiwe Soyizwapi. Esme du Plessis (Professor of Law and a professional partner of Adams & Adams) and Mariette du Plessis (partner of Adams & Adams with an LLB degree and 21 years of experience) gave a lecture on copyright to an audience of 25 people

The basic introduction of the copyright lecture included aspects of copyright law and practice relevant to and from the perspective of a librarian. References were made to the need for records to be kept of library copying, and the access to electronic library records or the supply of copies by the library in electronic format.

 

Transactional or bulk licences issued to institutions were discussed, as well as the potential liability and consequences of unauthorised copying i.e. copying and infringement.

Adams & Adams agreed that it is very important to create copyright awareness on campus and in the library.  Practical steps can be taken to insure that the library is not liable for copyright infringement.  A lot of very relevant questions were asked by the attendees.

The copyright team wants to thank Adams & Adams Attorneys for their very valuable contribution.  All the attendees agreed that follow up sessions will be necessary.  The Adams & Adams team will be back on popular demand!

 

 

Contributed by  Bettie de Kock, Annah Molefe, Lucas Nhlangulela

North West University Library visits our Research Commons

 

A delegation from the NWU Ferdinand Postma Library visited the Merensky Library Research Commons on 16 August. The purpose of the visit was to learn from our experiences in the planning as well as operational development of a Research Commons.

 

The three-hour visit was a wonderful opportunity to network with colleagues from another university.  Louise Vos, head of the Ferdinand Postma Library Information Services, commented on the visit:

 

"Our visit Friday was extremely informative. We would like to thank you for all your arrangements and effort amidst a very busy schedule. You really went out of your way to provide us with useful tips and spent a lot of time in showing us around. We have returned to Potchefstroom with a much better idea of the type of services and infrastructure that should be available in a Research Commons. We thank you for that extra mile!”

 

 

Contributed by Marie Theron

2nd Postgraduate Forum: another flagship event!

 

The Library Research Commons, in co-operation with the Graduate Research Hub, hosted the 2nd Postgraduate Forum on the 2nd of August in the Library Auditorium.

 

76 Masters- and PhD students attended the Forum, representing a variety of Faculties. This Forum was also attended by a few academic staff members.

 

Sunette Steynberg's presentation on accredited journals, impact factors and choosing the right journal to publish in, was received with much appreciation. The interactive responses in the audience ensured that researchers left with new knowledge on the importance of publishing in the right journal. This presentation is in support of UP's strategic plan of improving UP’s position on world ranking lists.

 

Dr Kwezi Mzilikazi was, as always, an inspiration to our postgraduates. Dr Mzilikazi’s ability to talk with humour about turbulent times as a postgraduate assured the attendees that all researchers share the same frustrations. Her tips on the construction of a thesis and the awarding end-results left everybody motivated.

 

We are looking forward to the 3rd Postgraduate Forum which will conclude this year’s co-operation between the Research Commons and the Graduate Research Hub on a high note.

 

 

Contributed by Marie Theron

 

The Merensky library celebrates the activation of its WiFi points!

  

During the week of 12-16 August the Department of Library Services celebrated the activation of its 53 WiFi points by presenting a number of free and interactive workshops to University of Pretoria staff members and students. New brochures on how to connect to the WiFi in the Merensky 2 library were made available to all clients. The workshops drew 77 staff members and students in total and covered the following topics:

 

·           How to connect to WiFi - presented by Mr Isak van der Walt;

·           Get to know Overdrive – the library’s eBook fiction system - presented by Mr Isak van der Walt;

·           iPad tips & secrets – presented by Mr Johann van Wyk. This workshop was so popular that it was repeated on 4 September);

·           Discovering and searching ScienceDirect with tablets – presented by Mr Stefa Blanche of Elsevier;

·           Introduction to the library’s mobile catalogue – presented by Carike Schoeman.

 

All the sessions were evaluated and the feedback received was that 68% of the attendees rated the usefulness of the content excellent and found the pace of the workshops just right. On the question “What did you like most about this workshop?” some of the feedback received afterwards included the following:

 

·         How to connect to WiFi: “It was informative and provided some useful information that I was not aware of.”

·         Get to know Overdrive: “I learnt how to read e-books on my iPad.” and “How to make use of the available e-books and audio books in the library on both PCs and mobile devices.”  

·         iPad tips & secrets:  “The whole workshop is just excellent. It had broadened my knowledge on how to effectively use my iPad.” and “The various tips given mean I will have to start using an iPad more frequently to get to grips with it.”

·         Discovering and searching ScienceDirect with tablets: “The presentation was very informative especially that we had consultants from ScienceDirect involved and they as well told us about their new upcoming web platform and the changes to expect. Good to know that I can now use my tablet for academic purpose.”

·         Introduction to the library’s mobile catalogue: “No pen and paper needed to go to the right book on the shelves.”

 

Well done to the WiFi planning committee: Bettie de Kock, Carike Schoeman, Christelle Steyn, Isak van der Walt, Janice de Wee, Johann van Wyk, Louisa Buys, Refilwe Matatiele, Sonja Delport and  Susan Scheepers.

 

 

Contributed by Elsabé Olivier

 

LibQUAL 2013 - measuring overall client satisfaction in August

 

LibQUAL is a suite of services that libraries use to solicit, track, understand, and act upon users' opinions of service quality. These services are offered to the library community by the Association of Research Libraries (ARL). The goals of LibQUAL are to:

·         Foster a culture of excellence in providing library service;

·         Help libraries better understand user perceptions of library service quality;

·         Collect and interpret library user feedback systematically over time;

·         Provide libraries with comparable assessment information from peer institutions;

·         Identify best practices in library service;

·         Enhance library staff members' analytical skills for interpreting and acting on data.

 

LibQUAL surveys had previously been done in 2005 and 2009 and this year the month of August was reserved for our survey. The Circulation unit, Learning centre and the faculty libraries participated in innovative ways to encourage academic staff members, support staff members, postgraduate and undergraduate students to complete the online survey. The 15 prizes – which included a Samsung Galaxy S3 smartphone, Nexus 7 tablet, Sony eReader, Canon camera, Apple iPod Shuffle, 2 Canon Pixma inkjet printers and 8 USB flash drives - also inspired the students and we had more participation than ever before.

 

The survey closed on Monday 2 September with the official completed survey total of 6 391. In 2013 122 institutions participated in LibQUAL with the Université de Montréal  first with 6,907 surveys and the University of Pretoria second! The Department of Library Services’ score is 3.99 out of 5 and overall our clients believe that we are offering improved services. Affect of service measures our interactions with clients, our helpfulness and competency and we received a 7.11 total versus 7.05 in 2009. Information control measures whether clients can easily find the required information in the library and we measured a total of 7.33 versus 7.11 in 2009. Lastly the library as physical place was evaluated and we scored a 7.19 versus 7.03 in 2009.

 

Our clients also made a record total of 3608 comments – 2374 positive comments and 1935 negative comments – more than ever before! These comments are now analysed carefully and the results will be shared in October 2013. During the LibQUAL event of 16 October the winners as well as the winning faculty libraries will be announced – the winners will participate in the lucky prize draw.

 

Thank you to all the staff members who completed the survey this year, for those who actively marketed the survey and for the dedication of the LibQUAL team: Gerda Ehlers , Ditebogo Mogakane, Nomonde Mtima, Sonja Delport , Julene Vermeulen, Abram Maboya, Monica van Schalkwyk, Suzy Nyakale, Marieta Buys, Gcobisa Xalabile, Audrey Lenoge, Elna Randall, Refilwe Matatiele, Marguerite Nel, Josephine Modiba, Christelle Steyn, Isak van der Walt, Sam Makgalemele & Rachel Phahla.

 

This is what some of our clients think of our services:

·           “Library services are the best, they treat you so well and make you understand where you do not understand.” - Undergraduate student.

·           “The library services are excellent - thanks for providing us with world class facilities it makes our lives easier.” - Undergraduate student.

·           “The service is of high standard and can be compared with UCT, internet is very fast and it is time and cost effective. Postgraduate section is very encouraging when it comes to concentration and brain storming to researchers.” – Postgraduate student.

·           “Library is awesome. Regular workshop organised are superb. Doing a good job.” – Postgraduate student.

·           “I am an international student and when I see the library and its service I really feel shocked! In my mind and in comparison of other university, your service is great. The staff are very friendly and helpful! And the most interesting thing for me is that, they have a lot of motivation to make progress in their service! Thank you very much! Hope the best wishes for all kind staff!” - Postgraduate student.

·           “I'm really satisfied with the services I get from the library. I find their presentations very insightful and helpful. Their mails as per discipline help inform us on the current tools that are available and how to access them.” - Academic staff member.

·         “Wonderful and competent library staff members. They surprise me with the extent of their effort to help.” - Academic staff member.

 

Although the complaints indicate that we still have work to do and still need to improve in certain areas, we have reason to celebrate. Most of our clients think we are doing a great job!

 

 

 

Contributed by Elsabé Olivier

 

 

Seminar:  Information & Library Africa 2013

 

I had the honour to attend the first day of a two-day seminar, Information & Library Africa 2013, arranged by DHC International, on 26 September at the Crowne Plaza Hotel in Rosebank, Johannesburg. Although I left very early, I encountered peak traffic on the road to Johannesburg and almost did not make it out of Pretoria due to road works in Paul Kruger Street.

Relieved at arriving at the venue, I decided to have breakfast at the hotel, right next to the plush and colourful lounge area.

 

The presentations were interesting and the speakers excellent. Rene Walsh, a knowledge management consultant at KNOWMAX, explained the basics of project management, introduced the principles contained in PMBOK (the Project Management Book of Knowledge) and used “compiling training material” as an example of a project in a library. Correy Sutherland, a knowledge manager at the National Energy Regulator for South Africa (NERSA), continued with a presentation on “Taking charge of the customer service experience” in libraries. He was an entertaining presenter and, as I was sitting in the front, he mostly used me as an example of a client confronted by an unfriendly librarian. Quite embarrassing really – him bending down and glaring at me.

 

Karen du Toit, a senior sound archivist at the SABC, gave an insightful presentation on “Social media for libraries”, and showed us a few clips of the personalities and actors who entertained the “older generation” on Springbok Radio, now being “resurrected” in streaming sessions on the Internet twice a month.

 

Selda Cossa (product specialist for Africa at CSX) talked about “Library systems” and informed us about 3M electromagnetic library security systems, circulation accessories, automated checkout systems, RFID (radio frequency identification) library management systems, as well as modular libraries.

 

My presentation was on “Cataloguing in the new millennium” - the challenges facing cataloguers in academic libraries, especially working in the midst of an overload of information needing organisation and access, and an electronic environment pervading every aspect of our lives. I challenged Correy, who fortunately or unfortunately was not present at that time, for calling cataloguers unfriendly, glaring at clients and only being interested in cataloguing the stacks of books around them!

After an informative day I ventured out into the traffic again and returned to Pretoria.  

 

 

Contributed by Annette Ingram

 

Heritage Day was celebrated in style at the Merensky 2 library this year

 

The University of Pretoria Library Services hosted an exhibition in honour of Heritage Day. This exhibition was a collaborative project between the Department of Library Services and UP Arts. Books from the Special Collections unit in the library were complemented with artefacts from the National Museum of Cultural History.

UP Arts displayed 14 Barbara Tyrrell art works which depict the traditional dress and ornamentation of the peoples of Southern Africa. Barbara Tyrrell is an internationally acclaimed artist and well-known for her detailed costume studies of the traditional dress of the indigenous peoples of Southern Africa. She donated 82 of her art works to the University of Pretoria. Her book “African heritage” (published 1983) which contains all her art works, was also on display.

 

 

The Merensky library also hosted a public lecture titled ‘The Louis Tregardt diary as a source of Afrikaner culture in the era of the Great Trek' by Dr Jackie Grobler from the Department of Historical and Heritage Studies on Tuesday, 16 September 2013. Louis Tregardt was the only Voortrekker leader who kept a diary. This diary provides unique information that sheds light on various aspects of both the material and spiritual culture of Afrikaners of the Great Trek era. The diary gives us some insight in for example, what they thought about disease and medicine, their understanding of time and mutual relationships. Tregardt's diary is an indispensable source of cultural information from the period and the attendees enjoyed Dr Grobler’s lively interpretation of the diary and the interesting narrative of events.

 

On Friday 20 September staff members came to work in their traditional attire and celebrated the diversity of their cultures. During teatime the tearoom was abuzz with talk, excitement and laughter as everyone’s traditional attire was admired and discussed. One thing is for sure - Merensky staff members are proud of their heritage!

 

Contributed by Elsabé Olivier

The Library goes BIG for Casual Day!

 

The Department of Library Services took Casual Day to a new level this year. Not only did library staff members buy 84 stickers, we even sold tickets to the rest of the University of Pretoria!  

 

Casual Day is a fundraising project where people are encouraged to go to work dressed differently for a day to raise funds and awareness for persons with disabilities. This year the theme was “Go Big” and staff members pitched up in big clothes, ties, glasses and more!

 

The Alfa & Omega Special Care Centre for severely physically and mentally handicapped people in Pretoria was identified as the library’s beneficiary this year. Alfa & Omega is a private non-profit welfare organisation and their aim is to provide aid to persons with special needs in the community of Pretoria, by providing a safe haven and an environment in which these individuals can thrive. The Special Care Centre currently houses 23 persons and they range from the age of 5 to 67 years.

 

In the end a total of R2 620 was donated by University of Pretoria staff members and these funds were handed over to the Care Centre on 10 September.

 

The following thank you note was received from Darienne van der Merwe from the special care centre: “Hiermee wil ons vir u (personeel en studente) hartlik bedank vir u ondersteuning om Loslitdagplakkers te verkoop. Ons waardeer dit opreg.”

 

 

Thanks to all the colleagues who opened their hearts and wallets and who also had a bit of fun on the side!

 

 

Contributed by Elsabé Olivier

Spring Day 2013

 

Library staff members turned up in droves at this year’s Spring Day (September 11th, 2013) celebration.

 

21 staff members (Anette Lessing, Bongi Letlape, Brenda Nsanzya, Carike Schoeman, Chrissie Boeyens, Cora Bezuidenhout, Ephenia Peu, Francina Laka, Gcobisa Xalabile, Gloria Maripane,  Kabelo Nzima, Marie Theron, Marietjie van der Weshuizen, Mart Muller, Ora Cloete, Rosina Ramokgola, Sunette Steyberg, Suzan Mamabolo, Una Mgwenya, Yandisa Makaluza and Zani Swart) registered for the 2 km walk, which turned out to be much longer!

 

4 brave and fit staff members - Agnes Mogudi, Nomonde Mtima, Refiloe Matlatse and Sello Khwebane - registered for the 4 km run and Dennis Mabena, Ernest Sefolo, Isaac Makhetha, Jacob Mothusti, Jacob Rapitsi, Joel Sefolo, Josiah Lebelo, Patson Nyalungu, Sello Baloyi, Sonty Monakhisi, Thomas Mathonsi, Timothy Matheba and Wanani Sitsula played soccer.

 

12 more happy souls just joined for the fun and the boerewors braai! Everyone enjoyed the informal interaction with each other and the picnic atmosphere.

 

Josiah Lebelo said it best: “It's a great honour to be surrounded by management of the library. Even though the soccer team didn't go to the finals we tried our best to compete with other teams. Some members of other soccer teams told us even though you didn't win you are a better team. Our main goal is to represent the library by participating all the time.”

 

Thanks to those of you who represented the library in the sports activities – we are proud of you! We hope to see even more faces next year!

 

 

Contributed by Elsabé Olivier

Exhibition from Special Collections

 

An exhibition of books from Special Collections portraying the printing styles, binding materials and cover designs of more than a century is on display on level 3 from 1-11 October 2013.  The exhibition was put up on request of the Department of Information Sciences for the students specializing in Publishing.  Part of the exhibit shows some of the more unique materials available for covering books.  A section of the exhibition illustrates the changing methods and fashions in bookbinding since 1491 up to now.  The oldest book in the library : Summa Angelica de Casibus Conscientiae by Angelo Carletti di Chivasso printed in 1491 in  Strassburg by Martin Flach is also on display.

Contributed by Special Collections

New e-Books

 

 

For the newest Audio- and e-books 

 

 

 

 

 

New e-Book available:

 

Urban Planning and Real Estate Development (3rd Edition)
Ratcliffe, John Stubbs, Michael Keeping, Miles
.

Pages: 717
Publisher: Routledge
Location: Florence, KY, USA

 

 

 

Contributed by Chrissie Boeyens

Special Collections book of the month

 

Discover Pretoria © 1999 / Heinie Heydenrych,

Abrie Swiegers

 

 

Comments  |   Catalogue link

 

 

 

Pretoria, South Africa's administrative capital, offers a wealth of experiences for tourists and citizens.  This lofty city, known for her purple jacaranda  haze in October, is also home to the lovers of history, arts and culture, education, science and industry, leisure, parks, nature and wildlife. The book offers numerous tit-bits of information of interest to the visitor, including a guide to restaurants, accommodation, theatres, shopping malls and public services.

 

Discover Pretoria introduces the visitor to the historical background and main highlights of the city. For Pretorians too, this book opens many treasures right on their doorstep.

 

 

 

Contributed by Special Collections


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