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UX Unit: User Experience Unit

User Experience Unit

The User Experience (UX) Unit investigates Library users' needs and expectations in order to provide insight and guidance for improving library services. Using a variety of UX research methodologies, including focus groups, interviews, usability testing, questionnaires, and observations, we collaborate with departments and units to investigate Library users' expectations, needs, and preferences.


Kabelo Kgarosi

Co-ordinator: User Experience Unit

Elmar Snyman

UX Librarian

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